Terms and Conditions
All incoming emails, files and discs are scanned for computer viruses, as are outgoing documents and emails. Please note that we will not open any unsolicited attachments to emails, or emails that have no message with the attachment, unless the attachment originates from a known and trusted source. Where anti-virus software indicates that a client's files are infected with a computer virus we will send an advisory email to the Client so that they are aware that work cannot be undertaken until a clean copy of the information is available.
Any work produced shall be held electronically for the period of the project with appropriate backup and all work stored in a fire-safe security chest. Archived material will be held on file for a period of time as agreed between VG Secretarial Services and the Client but will not be disclosed to any third parties without their specific instruction, except where necessary to comply with the requirements of any relevant legislatory body or legal warrant.
VG Secretarial Services retains the right to reject work for any client, which we find to be immoral, illegal or questionable in terms of origin.
VG Secretarial Services is not responsible for the end use of any document produced or edited on our client's behalf. Clients are solely responsible for its appropriate use, including adherence to prevailing local law, relevant copyright laws, plagiarism laws and publishing notices. Whilst working on behalf of the Client, the Client agrees that VG Secretarial Services will not be held liable for the content of any document produced.
Fees shall be payable in full within 14 days of date of Invoice by PayPal, Nochex or bank transfer.
VG Secretarial Services retains the right to request a deposit or milestone payments when necessary.
Payment is the responsibility of the Client, and in no way shall be tied to any third party agreement, or failure thereof.
Additional expenses incurred on behalf of the Client including, but not limited to telephone, postage, and materials will be detailed in full, and charged at cost where applicable.
The Client accepts full responsibility for proofreading completed work. However, any errors introduced by VG Secretarial Services will be rectified free of charge provided that we receive notification within 48 hours of submitting completed work. Final proofreading is the responsibility of the Client.
Visits to VG Secretarial Services premises will not be undertaken under any circumstances.